Jitendra K Jena is a leader in Transformation, Digitization, Business Turnaround, OD, OE with extensive experience in leading corporates across India, South-East Asia and USA.
He has managed transitions with diversified groups and conglomerates and increased productivity, profitability, and operational effectiveness.
He has demonstrated success through Goal Transformation, Digital Transformation, Workplace transformation, Structural modification, Work culture development, Process Re-engineering, Customer Experience Management & Employee Experience Management in different organizations.
In his Corporate stint, he has worked at CXO level as Group President HR with Omaxe, President HR & Business Strategy with FTTL, VP HR & Corporate Strategy with Relaxo & Global Head OD with Optara with prior experience in IBM Daksh & Havells.
He comes with proficiency in Business Goal setting, Operating plan, Futuristic growth strategy & target operating model, actively involved in strategic planning, forecasting, business modelling, Business veridical expansion & new business ideation.
He is also proficient in Business process mapping, analysis, reengineering and has developed competitive operating models to enhance process capability & Increased productivity. He has led implementation of SAP, PeopleSoft and Oracle ERP, Microsoft 365, Para mantra & CRM in different companies.
Involved with McKinsey, PWC, E&Y, Grant Thornton & BCG on collaborative model in transformation, turn around and digitalization projects in different companies.
He comes with hands on experience in market mapping, Business trend analysis, Market intelligence, Competitors’ strategy and developed competitive marketing plan, strategic product positioning, pricing and customer-oriented sales propositions. Also experience in managing customer journey and enhancing critical touch points to increase customer experience in different business.