Business Transformation and Growth

End-to-End Business Strategy & Operations re-engineering across Corporate functions & Manufacturing facilities, resulted in a comprehensive business turnaround with the Organisation consistently moving up to become the No. 1 brand in the country with significant Revenue, Profit & EBITDA Increase

Competency Mapping / Assessment, Assessment & Development Centre

Competency Assessment / Mapping followed by Assessment & Development Centres, using tools such as Role Plays, Case Studies, Psychometrics, Behavioral Event Interviews (BEI) resulted in drawing up Career Plans & Individual Development Plans for Key Employees, which resulted in Talent development, engagement, performance and significant improvement in relationship within functions and cross-functional teams

Training Needs Analysis / Training Calendar / Leadership and Functional Training

Training Needs Identification (TNI) aligned to current & Future Business needs / Functional & Behavioural Training Calendar Preparation / Conducting customized Training programs / Post-Training Support for tracking implementation and impact / Assessment & Development Centres for Individual Development Planning, Succession Planning, HiPo identification, including Coaching & Mentoring for success / Online Skills Inventory (Industry 4.0 compliant), to track & upgrade skillsets for Corporate & Manufacturing Facilities

Assess Manpower Productivity & Cost Optimisation, Restructuring / Design the Future Organisation

Future Organisation Design & Re-structuring, Best Practice benchmarking, Mapping current roles & skillsets against future requirements, Planning IDPs, Multiskilling, PIPs, Outplacements, Handholding for on-ground implementation to ensure higher sustained productivity and efficiency levels

Employee Engagement & Ownership

The Xstrops Annual Employee Engagement Surveys with 100-day Action Planning & Proactive / Real-time Employee Engagement Online Platform has been implemented across various clients across industry sectors & geographies. Xstrops has been able to ensure that high levels of Employee Engagement led to higher levels of employee ownership accompanied by a 19% increase in operating income and 28% increase in earnings growth

Re-Engineering Performance Management System / Goal Setting Workshops

Aligning Vision, Mission & Values towards a High-Performance Culture, Business Strategy Facilitation, Performance Management System (PMS) Audit, Setup Integrated PMS, Business-aligned SMART Goal Setting (17 workshops covering over 1000 employees across various SBUs, Factories & Offices), Best Practice benchmarking, Real-time Review Mechanism to drive higher productivity and results proactively

Talent Assessment & Development

Future ready Talent, Competency Model Review & Setup, Talent Mapping against Business needs, Talent Assessment, IDPs & Role reviews, Integration with PMS & HR Systems, Best Practice benchmarking, Real-time Review Mechanism to drive higher productivity and results proactively, Handholding for on-ground implementation to ensure results

Job Evaluation Study / Balanced Score Card Design and Implementation / Process Re-engineering

Job Descriptions; Organization Structure; Career Framework; Pay Banding; Increase in productivity & revenue, Manpower transfer reduced from 14 days to 4 days. Placing 950 IT engineers and saving 9500 mandays of extra billing. USD 38,00,000 upside in revenue.

Organizational Mentoring and Growth

Enhance performance with increase in 12 basis points. Complied 95% ERT cases. First call resolution increased by 80%

Moments of Truth to improve Customer Experience / Strengthen Backend processes

Improvements in: Receipt of request; Receipt of Query; Receipt of Complaint; Acknowledgement & Communication of expected resolution time, Time & Errors: Loan approval; Money Transfer; Draft; Account Opening time; Customer engagement plan & up sale; Data Analysis; Scheduling & monitoring of manpower; Design & Development of new products; CSMM process

Building an Integrated HR Function / Compensation and Rewards / Variable Pay Plan Design

Job Classification; Compensation Structure; Pay Banding; Benefit Policies Framework; Systems and Process Audit; Statutory and Legal Compliances; Scientific Management of Employee Compensation and Benefits Programs; Challenges for Effective Business and People Results; Short Term Incentive Plan for Non-Sales Organization

HR Metrics and Analytics

Use of Workforce Analytics Techniques to Measure and Monitor Employee Life Cycle Processes in Organizations